Privacy statement

Analytics and cookies

We use Google Analytics and Hotjar to collect information about how you use this site. We do this to make sure it’s meeting your needs and to understand how we can make the website work better.

Google Analytics stores information about what pages on this site you visit, how long you are on the site, how you got here and what you click on while you are here.

Hotjar sets cookies to help us track behaviour across pages and to control visitor polls. The cookies carry no personally identifiable information.

We do not collect or store any other personal information (eg your name or address) so this data cannot be used to identify who you are. Please read the full Hackney Privacy statement for further information.

Cookies are small anonymous text files that are placed on your computer by websites that you visit. The Council is committed to only using cookies that are either essential (ie they are required to make something work) or that help us to make your experience of using the web site better.

The following cookies are used on this website:

Google Analytics

_utma, _utmb, _utmc, _utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. See Google’s privacy policy

_hjClosedSurveyInvites

Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.

_hjDonePolls

Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.

_hjMinimizedPolls

Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

_hjDoneTestersWidgets

Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

_hjMinimizedTestersWidgets

Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.

_hjIncludedInSample

Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

_hjShownFeedbackMessage

This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.

Hackney.gov.uk cookie

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When you enter the Hackney.gov.uk website you are asked to consent to the use of cookies on your visit. When you confirm that you are happy for cookies to be stored this one is added to your browser so that we don’t ask you again.

Cookies set by third party websites

We sometimes embed video, images or other content from websites such as Vimeo, YouTube, Flickr and Twitter. We may also allow you to share links to content on our site with other websites by the use of ‘Share’ buttons.

As we have no control over the cookies set by these websites, please look at the relevant third party websites for more information.

Change cookie settings for this website

Most web browsers allow some control of cookies through the browser settings. Find out more about cookies, including how to see what cookies have been set and how to manage and delete them.

Who to contact about data protection

Hackney Council is a data controller, registered with the Information Commissioner’s Office.
You can email our Data Protection Officer if you have any queries about your data – dataprotection@hackney.gov.uk.

For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner’s Office (ICO) at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate)

Or you can visit ico.org.uk or email casework@ico.org.uk